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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Do you need help with Queens Canvas Learning Management System (LMS)? This page helps you connect with Canvas and understand how to access support.​

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​Learn Canvas

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Online learning options inside Canvas: 

​Topical Hel​​p 

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​Selected text and video ​tutorials created by Canvas ​on common topics are highlighted below.​​

​Technical H​​​elp 

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Please use the options through the Support icon ​in Canvas: 
  • Canvas Chat for Faculty

  • Canvas help hotline 855-286-2066

​Queens-Specific Technical Help

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For example, if you are unable to log in.

Contact the Queens Help Desk at:
helpdesk@queens.edu 
704-337-2323​​​​​

For other inquires, contact the Hayworth Center for Online Learning at hcol@queens.edu​ ​.​

Yo​​ur Ba​​​sics

​F​iles 

Me​​​dia (Video and Audio)

Organizi​ng Content​​​ inside Modules

Working T​​ogether​

  • Once you have set up RingCentral meetings through your RingCentral Outlook Plugin or through the RingCentral App, you can add the meeting link in a Module as an External URL marked to Load in a New Tab. You can also add the fuller access information in a Page, or inside a Canvas Calendar Event (check the Duplicate box to create a recurring event​)​. 

  • Uses of Collaborations​ (collaborative files including Word, PowerPoint, Excel, and Google Drive)​​​

Assi​gnmen​ts

Di​scussions​​

Q​​uizz​es

Gra​​d​​ing

Oth​​er Topics​




Cont​​act

Laura Lohman, PhD, SHRM-S​​​CP, CAAP, PMP

Director, Center for the Advancement of Faculty Excellence

Professor of Music

lohmanl@queens.edu

(704) 337-2547​​​​